Where is my order?
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Once your order has been dispatched, a tracking link will be shared with you via email. To ensure you receive the most accurate updates, we kindly request that you track your shipment directly through our courier partner's website using the provided tracking number.
Do you offer express shipping or same-day delivery via Porter?
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No, our standard delivery timeline is approximately 4 to 5 working days. To ensure fairness and consistent service for all our clients, we are currently unable to accommodate express shipping, same-day delivery, or Porter services. We sincerely appreciate your patience and understanding.
Can I request customized sizes or custom brand printing on your products?
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We are unable to offer custom sizing, personalized alterations, or brand printing. All of our pieces are crafted using fixed, pre-set molds and dyes, which prevents us from modifying the established designs. We hope you find a beautiful option among our curated collections.
